Privacy Policy
This privacy policy sets out how Ordinary Athlete uses and protects any information that you give Ordinary Athlete when you use this website.
At Ordinary Athlete, we are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Ordinary Athlete may change this policy from time to time by updating this page. We’ll notify you of any significant changes but you should check this page from time to time to ensure that you are happy with any changes.
When Ordinary Athlete collect and process your personal data we are doing so on our own behalf, and not on behalf of any third parties. This means that Ordinary Athlete Limited is termed a data controller under the terms of data protection legislation. All information provided is used to ensure the best possible shopping experience and is strictly confidential. Personal information will not be shared, circulated, or modified in any way without customer consent.
When an order is placed, personal information is required. Contact information (name, email and delivery address) and financial information (credit card number, expiration date and the 3 digit security code) must be provided. This information is used only for billing purposes and for order completion. All information is protected using SSL (Secure Sockets Layers) encrypted technology.
In the event of an issue while processing, contact information may be used. Telephone numbers may be used by the shipping service regarding deliveries.
DISCLAIMER
Ordinary Athlete provides, to the fullest extent possible, accurate and updated content on this website. There may occasionally be price changes, sold out goods or unintentional errors on our site. We reserve the right not to be liable for these errors or changes and neither Ordinary Athlete, nor any employee or representative of Ordinary Athlete will be liable for damages arising from the use of this website or the products sold here.
THE LEGAL BASES
The law on data protection sets out a number of reasons for which a company may collect and process your personal data including:
Consent – for example, where you have ticked a box to receive emails
Contractual obligations – for example, where we need your data to fulfil our contract with you
Legal compliance – for example, where the law requires us to
Legitimate interest – where we require your data to pursue our legitimate interests in a way which might reasonably be expected as part of running our business and which does not impact your rights, freedoms or interests.
YOUR RIGHTS
Your rights relating to your personal information:
The right to know whether we are processing your personal data, and to access the personal information we hold about you, free of charge.
The right to be informed – you have the right to be told about the collection and use of the personal data you provide. This privacy policy sets out the purpose for which we process your personal data and how long we will keep your data.The right to correct personal data when incorrect, out of date or incomplete. This can be done by contacting our Customer Service team at info@ordinaryathlete.co.uk
The right that we delete your data, stop collecting or processing it, in some circumstances. This can be done by contacting our Customer Service team at info@ordinaryathlete.co.uk and requesting for your data to be deleted. At this point, we will look at your request and inform you of our decision within 28 days.
The right to stop direct marketing messages (through specific or all channels). This can be done by using the ‘unsubscribe’ link at the bottom of any promotional email sent from Ordinary Athlete or by contacting our Customer Service team info@ordinaryathlete.co.uk We aim to stop sending you any marketing messages (through specific or all channels) within 28 days of your request.
The right to withdraw consent for any consent-based processing. This can be done by contacting our Customer Service team at info@ordinaryathlete.co.uk
The right to complain to your data protection regulator – in the UK, the Information Commissioner's Office.
COOKIES
We use cookies on our website to improve your experience when shopping with us.
TRADEMARK
The Ordinary Athlete logo is a registered trademark with the Intellectual Property office.
HOW TO CONTACT US
We hope this Privacy Policy has been helpful in explaining how we use your personal data and your rights. If you have any questions that haven’t been covered please contact our Customer Service team at info@ordinaryathlete.co.uk